Posts by maverick

Dear Valued Customer, At SardisTEL, we’re always looking for ways to improve your experience with us, and we’re thrilled to announce that we’re taking a step further to simplify our billing procedures. We now accept payments through Cash App! We understand the evolving payment needs of our customers, and this new addition is designed to…

Dear Valued SardisTEL Customers, We hope this message finds you well. We would like to bring to your attention an important update regarding our payment procedures. Due to the rising cost of financial transactions, we are implementing a minor adjustment in our billing policy. Starting from 5/30/23, a processing fee will be applied to all…

Good news, more 5G modems arrived on Friday, October 7th. All waiting orders will be shipped by Thursday, October 13th.

Just an FYI – we are running low on 5G modems. We have more on order, but do not expect them for 30 days. As of September 18th 2022 we are down to just over a dozen 5G modems in stock. If you plan on upgrading, the sooner the better to avoid having an extended…

Starting at 00:00 (midnight) on July 28th 2022, any customer who refers a new customer to SardisTEL will automatically get 1 month free service for each referral. All the new customer needs to do is give your name on the “referred by” field at checkout. Once their modem activates, you will get 1 month of…

As previously reported on May 15th 2022, SardisTEL is moving to a 30 day service window. Meaning your service renewal will be every 30 days, and billing will be every 30 days. This will officially begin for any service renewals on and after 7/28/22. Additionally, we have updated our billing and account management system, accounts…

The SardisTEL 5G network by default filters out harmful traffic, including known traffic to servers that are infects, or push malware, spyware, or attempt to phish/steal information. Our system will block this traffic, and warn you with a splash page. You have the option to continue, and ignore the warning (not advised) or if you…

This weekend, July 22nd – July 24th we launched a new website for SardisTEL.com We are still working to update all of the older content. Thank you for your understanding.

We are catching up on our 5G order backlog, and customers have began activating their new 5G modems / service. So far it has been very impressive. If you have a pending 5g order, you should see your new modem arriving later this week. ** Below are just some of the results that have been…

We hate that we have to post this, but this has once again become a bigger problem than it should be. SardisTEL is happy to repair broken or malfunctioning modems as long as the malfunction is not due to neglect by the customer. We are NOT reasonable for modems that stop working, or no longer…